AI Receptionist is Arsys’s AI-powered phone answering service designed for small and medium-sized businesses and professionals who want to automatically manage calls to their business in a personalized, natural, and precise way, 24 hours a day, 7 days a week.
Unlike traditional voicemail or pre-recorded voice menus, AI Receptionist keeps conversations with callers realistic and fluid, resolves their questions in real time with accurate data, and autonomously and securely handles reservations or order status updates. It can also route calls to the right team or individual when needed, ensuring that inquiries reach the right hands without delay.
Available in more than 25 languages with a range of voices and customization options, AI Receptionist learns the business specifics directly from the company’s website and can be expanded with additional product or service information from the control panel, in an intuitive setup that takes only a few clicks. It can also be easily connected with other digital resources and integrated with business applications such as calendars, CRMs, automation platforms, e-commerce platforms, and ticketing systems. After each call, an automatic report is generated, accurately interpreting the details of the interaction, thanks to the most advanced natural language processing technologies embedded in AI Receptionist.
For Miguel Martínez Vélez, Arsys’s Chief Product Officer, “a missed call is a business opportunity that won’t come back. Until now, providing 24/7 phone support was essentially the realm of large enterprises. Today, AI makes that level of service affordable and accessible to small and medium-sized businesses and professionals who often can’t answer because they’re already assisting another client.”
AI Receptionist is available in three modes with different functionalities, and a partner program for Arsys’s IT Channel has also been introduced. Like other Arsys services, AI Receptionist includes a 30-day guarantee, 24/7 multi-channel technical support in Spanish, and ensures compliance with European and Spanish data protection and privacy regulations.
