Small Business Club: Evolving Advisory Services for a Client Demanding Speed and Connectivity

July 8, 2026

“The client of the advisory firm is undergoing a radical shift,” explains Casimiro García, co-founder of the Club de la Pyme. Today, companies not only seek to meet their obligations, but to access their information in real time, make decisions quickly, and not depend constantly on their advisor.

Advisory firms and consultancies are compelled to change how they work. On top of client expectations come still-manual processes, tools that aren’t well connected, and the challenge of finding professionals suited for an increasingly digital environment.

The Club de la Pyme responds to this evolution by guiding advisory practices through a real transformation of their business model. With the support of solutions like Cegid, they integrate tools, automate processes, and streamline daily operations to reduce repetitive tasks and focus on what truly adds value for the client.

Integrating Technology to Meet a Client Who Has Already Changed

The challenge isn’t just digitalization; it’s doing it with purpose from the very start. At the Club de la Pyme, this translates to working with intuitive tools that are easy to adopt and automate processes without hassle.

This technological foundation enables real-time information to be available and shared with the client, facilitating smoother communication and giving them greater autonomy. Meanwhile, the firm can focus on analyzing, anticipating, and delivering value.

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The result is a more agile and connected way of working, where the focus shifts away from mechanical tasks toward ongoing advisory.

Objectives:

  • Adapt to a client who demands immediacy and access to information
  • Reduce manual workload and repetitive tasks
  • Integrate tools into a connected digital environment
  • Automate processes to improve the firm’s efficiency
  • Ease technology adoption with intuitive solutions
  • Improve communication and direct connection with the client
  • Free up time to devote to advisory work
  • Move the advisory model toward a more strategic approach

Results:

  1. Digitization of the firm’s operations and a reduction of manual processes.
  2. Tool integration that enhances day-to-day efficiency.
  3. Client access to real-time information.
  4. Greater agility in response and management.
  5. Rapid onboarding and user-friendly software.
  6. Improved communication and relationships with clients.
  7. More time available for value-added advisory.
  8. Evolution toward a more connected advisory approach adapted to the new environment.

Garrett Mercer

I cover business, startups, and the companies shaping today’s economy. My work focuses on breaking down complex topics into clear, useful insights, with a strong interest in growth strategies and market shifts. I aim to deliver content that is both informative and easy to understand for a wide audience.

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