VISUAL TRANS, the Galicia-based company specializing in developing software solutions tailored to the freight forwarding and logistics sector, has just stated that the recent conflict in the Middle East will have a significant impact, both on air freight and on ocean freight.
In this regard, José Antonio Vilán Costas, product manager at Visual Trans, has noted that “in these critically tense moments technology positions itself as the ideal ally, ceasing to be an administrative tool and becoming part of a survival system.”
Visual Trans eliminates manual layers of information and reporting, giving the client real-time visibility of where their shipment is. The added value of Visual Trans is informational, providing forwarders with information about the location of a given sea or air shipment. In this sense, the end customer has a self-service portal where they can view the real-time location of their shipment (sea or air). This reduces the volume of calls and inquiry emails, offering a superior digital experience that reinforces customer loyalty even in the face of delays beyond the forwarder’s control.
According to Vilán, “in the midst of the chaos caused by an unexpectedly violent conflict, Visual Trans technology provides our users with total traceability, allowing them to know at all times where the cargo is.” Thus, it enables freight forwarders to work proactively by more effectively controlling potential surcharges arising from costs such as fuel, achieving better financial management.
Among other aspects, Visual Trans is capable of monitoring in real time where each container is located and, based on predefined criteria, to make the best informed decisions instantly.
“Each shipment is perfectly identified, you know where it is loaded, where it is headed, and with Visual Trans software you can know with great precision when it will reach its destination. Thus, now, in the face of a conflict in a corner of the world, Visual Trans allows you to anticipate to avoid, as much as possible, increases in freight costs, fuel, etc.,” notes Vilán.
